ASK US ANYTHING

We are really passionate about educating you about your hair, your style, and your experience at Miss Fox. Have questions? Ask us anything. Below are some of our most frequently asked questions.

How often do I have to shampoo my hair?

The main rule of thumb is: healthy scalp, healthy hair. There are no hard and fast rules. But please do yourself a favour and wash your hair more than twice a week. We think three times per week is spot on.

How often can I wash my hair if I have a vivid colour? I don’t want it to fade.

Our advice is to use a shampoo that supports your new dream hair colour (ask us for some options) and use cooler water, no hot showers! (Or warm up your body after you’ve washed your hair. Fun fact: this is actually a great way to wake up your metabolism!)

How much shampoo should I use when I wash my hair?

Look, we’re not going to get all technical with how many mls, or how big the dollop should be on your hand, but keep these two things in mind:

  • Shampoo twice before conditioning. The first dollop is to get all the grease and grit out of your hair and off your scalp. The second is to actually wash your hair
  • When you massage the shampoo into your hair and scalp, do this for 2-3 minutes each time. This gives your hair a chance to be washed and the product you spent your moolah on a chance to do its thang

At the end of the day you’ve spent your hard-earned dosh on a DREAM hairstyle, now let’s look after it!


Do you offer consultations, and why are they important?

If we don’t already know you at Miss Fox, tell us everything. We want to know what you love, what you hate, what your hair’s like, and how daring or dreamy you want your next ‘do to be so you walk out of here feeling like a million bucks.

If we do know you, let’s catch up! Things might have changed since we last spoke. You might be in the mood for a completely new look and we would love to hear all about it.

Either way, there are three key reasons we want to talk to you before your appointment. We want to understand your vision, we want to talk about what will work best for your hair, your lifestyle, and your haircare habits, and we want to make sure your DREAM hair stays dreamy for as long as possible after your appointment. Ask us anything and tell us your hair worries, we love to educate and guide our clients.

Should I bring in pictures?

Please do! The orange you see in your mind may not be the orange we see in ours. Pictures help us work towards a common goal and give us all a better understanding of how your hair will turn out.

What’s a pre-treatment and why do I need one?

If you don’t know, you don’t know. Pre-treatments were created to help VIVID colours last as long as possible and prevent long term damage. Make no mistake: all colours will fade over time. But if you’re going to invest in your DREAM hairstyle, let’s do everything we can to keep it looking EPIC for as long as possible!